Privacy Policy

Effective Date: January 15, 2026

Fortitude IoT ("we", "our", or "us") operates the Fortitude IoT App, a digital marketplace that enables users to shop for goods and services, access financial services, and purchase digital products.

We are committed to protecting user privacy and handling personal data transparently and securely. This Privacy Policy explains how Fortitude IoT collects, uses, shares, and protects user data in compliance with Google Play policies, the Nigeria Data Protection Act (NDPA) 2023, and other applicable regulations.

1. Information We Collect

1.1 Personal Information

We collect personal information provided directly by users to enable account creation and secure access:

• Full name
• Phone number
• Email address
• Login credentials (securely encrypted)

1.2 Transaction Information

To enable financial and marketplace functionality, we collect:

• Transaction amounts, dates, times, and status
• Transaction history and activity logs

This data is required to complete transactions, provide receipts, resolve disputes, and meet regulatory obligations.

1.3 Location Information (Sensitive Permission Disclosure)

Fortitude IoT may collect coarse and fine location data, only while the app is in use or running in the foreground, for the following purposes:

• Verifying customer and merchant location during deliveries
• Fraud prevention and transaction risk assessment
• Compliance with financial and regulatory requirements

We do not collect location data in the background for advertising, analytics unrelated to core functionality, or tracking purposes.

1.4 Device & Technical Information

We may automatically collect limited technical data required for security and app functionality:

• Device type (Android or iOS)
• Operating system and app version
• Device identifiers (e.g., device ID, network/SIM information)
• IP address and diagnostic logs

This information helps us prevent fraud, detect unauthorized access, and improve app reliability.

2. How We Use Your Information

We use user data strictly to:

• Authenticate users and secure accounts
• Process and monitor financial transactions
• Verify merchant and device authenticity
• Send transaction alerts and service notifications
• Enable account updates (e.g., PIN changes)
• Detect, prevent, and investigate fraud or security incidents
• Improve app performance, stability, and security
• Comply with Nigerian financial, data protection, and regulatory laws

We do not use personal data for targeted advertising or data resale.

3. Data Sharing and Disclosure

Fortitude IoT does not sell, rent, or trade personal user data.

Data may be shared only:

• With regulated financial institutions and service providers strictly for transaction processing
• With trusted vendors under contractual confidentiality obligations
• When required by law, regulation, or lawful government request
• To protect the rights, safety, and integrity of users, Fortitude IoT, or the public

4. Data Security

We apply industry-standard security safeguards, including:

• Encryption of sensitive information (PINs, credentials)
• Secure communication protocols (HTTPS/TLS)
• Restricted internal access and monitoring

Users are responsible for keeping their login credentials confidential.

5. Data Retention

We retain personal and transaction data only for as long as necessary to:

• Provide app services
• Meet legal, financial, and audit requirements
• Resolve disputes and enforce agreements

Data is securely deleted or anonymized when no longer required.

6. User Rights and Controls

Subject to applicable laws, users may:

• Request access to their personal data
• Request correction of inaccurate information
• Request deletion of their data (where legally permissible)

Requests can be submitted via the contact details below.

7. Compliance With Nigerian Data Protection Laws

Fortitude IoT complies with the Nigeria Data Protection Act (NDPA) 2023 and regulations issued by the Nigeria Data Protection Commission (NDPC).

We ensure personal data is:

• Collected lawfully and transparently
• Used only for legitimate, disclosed purposes
• Protected against unauthorized access or misuse

8. Children's Privacy

Fortitude IoT is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

9. App Permissions Disclosure

Fortitude IoT requests only permissions necessary for core app functionality:

• Internet & Network Access: Required to connect securely to servers and process transactions
• Location (Coarse & Fine): Used for fraud prevention, delivery verification, and regulatory compliance
• Camera: Used for QR code scanning and document verification
• Phone State: Used for device verification and fraud prevention
• Storage (Limited): Used to save transaction receipts and logs where supported
• Bluetooth: Used for supported hardware and peripheral communication
• Foreground Services: Ensures uninterrupted transaction processing
• Notifications: Used to deliver transaction alerts and account updates

We do not use permissions for advertising, tracking, or unauthorized background data collection.

10. Third-Party Services

The App integrates with third-party banks, payment processors, and financial infrastructure providers required to complete transactions. These providers operate under their own privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be communicated through the App or official channels. Continued use of the App indicates acceptance of the revised policy.

12. Contact Information

For questions or data requests, contact:

Fortitude IoT Support
Email: info@fortitudeiot.com
Address: 1706B Olubusi close, off Akin Adesola street via Bishop Oluwole Street, VI, Lagos state, Nigeria.
Phone: 07078553444

By using the Fortitude IoT App, you acknowledge and agree to this Privacy Policy.

Last updated: January 15, 2026